About Us

Who we are

Welcome to SHY Rehab

Welcome to SHY Rehab — your trusted partner in personalised care and rehabilitation. We proudly operate two clinics, one based on the Gold Coast and the other in Hervey Bay, while delivering services across a wide region including the Gold Coast, Ipswich, Toowoomba, Logan, Hervey Bay, Childers, and even as far as Mount Isa. Whether in our clinic or in the comfort of your own home, our mission is to turn challenges into achievements through compassionate, tailored support that empowers every individual.

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Evidence-Based Practice

At SHY Rehab, our services are grounded in the latest scientific research and clinical evidence. We are committed to staying up to date with best-practice approaches to ensure every intervention is effective, safe, and tailored to individual needs across the disability, aged care, and rehabilitation sectors.

Holistic and Person-Centred Care

We promote overall well-being through a holistic, interconnected approach that considers the physical, emotional, social, and environmental factors affecting each person’s life. Our care is as unique as the individuals we support.

Complimentary Consultations

We offer free initial consultations to help individuals and families better understand our services, discuss their goals, and receive tailored guidance. This ensures an informed, accessible, and personalised pathway to care and support.

Our Values

Compassion

We approach every individual with genuine empathy and understanding. Our support is personalised and respectful, guiding each person through their journey toward recovery, independence, and well-being.

Empowerment

We are committed to empowering our clients by equipping them with the knowledge, tools, and confidence they need to feel safe, capable, and independent—especially within their own homes and communities.

Respect

We uphold the rights, choices, and dignity of every person. We value individual autonomy and support clients in making informed decisions that reflect their unique needs and goals.

Collaboration

We believe in the power of teamwork. Our multidisciplinary approach involves working closely with clients, families, carers, and other professionals to create cohesive and effective care plans.

Inclusivity

We are dedicated to providing accessible, culturally sensitive, and inclusive services for people of all backgrounds, beliefs, and abilities—ensuring everyone feels welcomed, valued, and supported.

Our Founder

Empowering Inclusive Well-being through Sara’s Expertise

SHY Rehab was founded by Sara, a dedicated professional with extensive experience across the disability, aged care, and rehabilitation sectors. With dual qualifications in Occupational Therapy and Exercise Physiology, and as a Behaviour Support Practitioner, Sara brings a comprehensive, person-centred approach to care.

Her vision was to create an inclusive and supportive environment where every individual is placed at the centre of their care. Sara is passionate about capacity building, empowering clients to increase their independence, and improving overall quality of life. Whether services are delivered in clinic or in the home, her commitment remains the same: to ensure every client is heard, supported, and provided with the tools to thrive.

Our Vision

Pioneering a paradigm shift in disability, aged care and rehabilitation services redefining what's possible for individuals with disabilities and in aged care.

Our Mission

Driving innovation and collaboration to revolutionise the way we support and empower people, fostering a future of limitless opportunities. Supporting clients in clinic and in their own homes.

Meet our team

Teamwork makes the dream work

At SHY Rehab, we have a diverse team of professionals who are dedicated to making a positive impact in the lives of our clients. From Occupational Therapy, Speech Pathology, Exercise Physiology, Nursing, Equine Therapy, Hydrotherapy and more – we offer a wide range of specialised services to meet the unique needs of each individual.

Therapist

Sara

Senior Occupational Therapist and Exercise Physiologist , Behaviour Practitioner

Takudzwa (TK)

Senior Occupational Therapist

Cheryl

Senior Speech Pathologist and Occupational Therapist

Stanley

Senior Occupational Therapist and Hand Therapist

Niamh

Occupational Therapist

Emma

Exercise Physiologist

Allied Health Assistants

Dawn

Allied Health Assistant Leader

Katelyn

Allied Health Assistant (Gold Coast)

Josie

Allied Health Assistant (Hervey Bay)

Emily

Allied Health Assistant (Hervey Bay)

Jayde

Allied Health Assistant (Hervey Bay)

Bryan

Allied Health Assistant (Gold Coast)

Support Coordinator

Sandra

Support Coordinator

Ari

Support Coordinator

Administration

Jeny

Administrator

Micah

Administrator

Shaneen

Receptionist

Shalk

Bookkeeper

Shiva

Quality Assurance
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